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  • Managing Multiple Generations

    Contains 1 Component(s) Includes a Live Web Event on 11/12/2020 at 11:00 AM (EST)

    Destinations International's Learning Online Webinar Series

    For the first time in history, we have five generations together in the workplace and there can and will be many challenges. This webinar will provide practical information on  bridging the generational gaps and understanding how to work more efficiently and effectively when barriers are in the way. This webinar will help prepare you and your organizations to  understand generational cultures, develop strategies for communication across multiple generations, and support generational inclusiveness?

    Dr. Nicole King-Smith

    Tourism Education Director

    Dr. Nicole King-Smith is the Tourism Education Director for the Beaches of Fort Myers and Sanibel. She oversees the award-winning Guests First customer service certification training program in partnership with the American Hotel Lodging Education Institute. As an expert in her field education is one of the many driving forces of Dr. King-Smith’s success; she is the first to successfully develop Keiser University’s Associates of Arts hospitality curriculum expanding it to four campuses throughout the state of Florida within three years. She has facilitated training workshops to several Fortune 500 organizations and provided solutions to workforce needs bridging the generational gaps. She is constantly making waves with her dynamic speaking ability at numerous conferences including Florida Festivals and Events Association (FFEA), World Waterpark Association (WWA), and Southwest Florida Attractions Association.

    She has a passion to serve her community and has dedicated her time to multiple roles serving on the advisory board for Lee Chapter of Florida Restaurant & Lodging Association, FutureMakers Coalition Persistence and Completion Hospitality Chair, and Destination International Diversity Committee. She is highly committed to developing professionals through training and development. Dr. King-Smith earned her bachelor’s in business administration from Florida A & M University, MBA in Hospitality and Tourism Management from Strayer University, and her Ph.D. in Organizational Management from Capella University.

  • From Destination Marketing to Destination Management: How 5 Destination Organizations Are Going Sustainable

    Contains 1 Component(s) Includes a Live Web Event on 10/27/2020 at 11:00 AM (EDT)

    (October 27, 2020) Destinations International's Learning Online Webinar Series

    As more travelers seek sustainable options, destination marketing teams have taken action. This trend is expected to continue and even accelerate in the post-COVID-19 world.  This webinar will provide real world examples of sustainable tourism, and learn from destination marketing teams that have been successful in encouraging environmental behavior, promoting local businesses and promoting year-round tourism.

    Julia Manoukian

    Senior Content Marketing Manager

    Julia Manoukian is the Senior Content Marketing Manager at CrowdRiff, the visual marketing platform loved by over 800 travel and tourism brands. A former journalist, she's helped several startups raise their thought leadership profiles and scale their content efforts to influence revenue. Julia has a passion for storytelling, traveling, and tech. You can find her on Twitter @juliamanoukian.

  • Working with Intention: Your Career Journey with with Tammy Blount-Canavan, FCDME

    Contains 1 Component(s) Includes a Live Web Event on 10/06/2020 at 11:00 AM (EDT)

    Destinations International's Learning Online Webinar Series

    This webinar is designed to help you work with intention - do what you love, and make every moment you spend at your job one that works for you and how you'll design your own destiny.

    Learning Objectives:
    * Identify your path through self-awareness
    * Learn how to design your career journey
    * Understand the importance of personal empowerment

    Tammy Blount-Canavan, FCDME

    Executive Vice President & Principal, Destination & Travel Practice, Fired Up! Culture

    Tammy Blount-Canavan, FCDME

    Executive Vice President & Principal, Destination & Travel Practice, Fired Up! Culture

    Tammy Blount-Canavan has a passion for elevating leadership and team performance.  She has an enormous passion for the destinations industry and a track-record of success in developing high-functioning teams.  

    Tammy’s career has spanned 30+ years and two countries, including executive leadership at Tourism Vancouver, CEO of the Tacoma Regional CVB, architect and inaugural Chair of the Washington Tourism Alliance, and President and CEO of the Monterey County CVB.  

    Tammy is a Past Chair of Destinations International. Tammy has been recognized as CEO of the Year, one of the 25 Most Influential People in the Meetings Industry, twice as one of the top 25 Most Influential Women in the industry, Leadership Supplier of the Year in the Meetings Industry, Top 100 Most Inspirational Women in the Meetings Industry, Community Leader of the Year, Leading for Positive Impact Award and Destination International’s Global Leadership Award. 

  • Tradeshow Sales Success for Meetings Industry

    Contains 1 Component(s) Includes a Live Web Event on 09/22/2020 at 11:00 AM (EDT)

    (September 22, 2020) Destinations International's Learning Online Webinar Series

    Are you getting ROI at your meetings industry tradeshows?  Tradeshows and exhibitions are a great way for destination partners to connect with meeting and event planners to showcase how their destination can complement and enhance a planner’s program.  Join this webinar to learn how to better engage with planners before, during and after the show!   Leanne Calderwood from ConferenceDirect will provide practical tips, advice and best practices to get the attention, and ultimately the business, of the meeting planners.

    Leanne

    Calderwood

    Leanne Calderwood is a meetings industry connector and collaborator.  She loves connecting meeting planners and hotel salespeople to resources that empower them to get the most out of their day, their career and their lives.

    Based in Kelowna, BC, Leanne has worked in hotel site selection for the past 13 years , connecting meeting planners to hotels and venues for their programs.  Her unique position as both a buyer and supplier has honed her sales skills as well as her customer service skills. Over the years she has collected best practices from all her planner and partner clients and friends, and in turn pass them on to the meetings industry in blog posts and videos for meeting partners over at leannecalderwood.com

    When she's not working on her business and her blog, Leanne can be found gardening, making jam or watching her two active sons play a myriad of competitive sports.

  • EIC Bootcamp

    Contains 5 Component(s) Includes Multiple Live Events. The next is on 09/16/2020 at 11:00 AM (EDT)

    The Event Impact Calculator Bootcamp is a four-part educational series designed to get you in the best shape to evaluate and elevate the value of events to your destination.

    The Event Impact Calculator Bootcamp is a four-part educational series designed to get you in the best shape to evaluate and elevate the value of events to your destination. The series includes the foundation of destination economics, breaking down the EIC output report, learning from EIC super users, and sharing your calculations with stakeholders.

    Chris Pike

    Director of Impact Studies at Tourism Economics

    Chris Pike has 20 years of experience as a professional economist with the last 15 focused on the tourism sector. As the Director of Impact Studies at Tourism Economics, Chris is responsible for measuring the economic impact of tourism activity – both broadly and for specific initiatives and projects. He works with dozens of state and local tourism offices and manages a series of ongoing consultancy projects related to the tourist sector. For our EIC webinar series, Chris serves as the expert on Destination's International's Event Impact Calculator and helps us understand this tool and its relevance for our industry.

    Andreas Weissenborn (Moderator)

    Senior Director of Research & Advocacy

    Introduced to the world of destination organizations by a random internship application to Visit Baltimore (then known as Baltimore Area Convention & Visitors Association), Andreas Weissenborn began an unexpected career into hospitality that left him with a continued passion towards the tourism industry.

    Weissenborn spent just short of 11 years with Visit Baltimore helping with its Research, Technology, and Information Systems across the organization. In 2017, he joined the Association on behalf of a Destinations International Foundation initiative to be a dedicated research source for Destinations International. 

    Alyssa Poulin (Moderator)

    Product Engagement Manager

    An advocate for authentic travel experiences that serve both residents and visitors, Alyssa Poulin is Destinations International's Product Engagement Manager. Dedicated to serving destination professionals in their quest to craft sustainable destinations, she believes in the power of sustainable travel. While obtaining her Masters in Tourism Administration at The George Washington University, she provided destination development research and consultation for tourism organizations across the US, Europe, and the Caribbean. 

    In her previous role as the Sales Manager for a portfolio of four Marriott hotels, she directed sales for the corporate, government, and tour and travel market segments. Prior to that role, she ran the Certified Tourism Ambassador Program at the Journey Through Hallowed Ground National Heritage Area and National Scenic Byway. In this capacity, she trained and managed membership of over 600 frontline hospitality employees while promoting the region as a visitor destination.

  • Destinations International Online Community Training

    Contains 1 Component(s) Includes a Live Web Event on 08/31/2020 at 4:00 PM (EDT)

    The Online Community is designed to meet the needs of you and nearly 600 destination organization members. Log in and join discussion groups to meet fellow colleagues in the CVB community, share files and resources with peers, connect with thought leaders and subscribe to daily alerts and a daily digest of content. In this training we will walk you through the navigation and feature of The Online Community.

    The Online Community is designed to meet the needs of you and nearly 600 destination organization members. Log in and join discussion groups to meet fellow colleagues in the CVB community, share files and resources with peers, connect with thought leaders and subscribe to daily alerts and a daily digest of content. In this training we will walk you through the navigation and feature of The Online Community.

  • Get the Most Out of Your Destinations International Membership Benefits

    Contains 1 Component(s) Includes a Live Web Event on 08/27/2020 at 1:00 PM (EDT)

    In this webinar we will show you how to connect with your peers, find the latest industry research, including how to navigate our COVID-19 resource hub and take advantage of continuous learning online. You will learn how to gain access to all Destinations International has to offer and maximize your membership investment.

    In this webinar we will show you how to connect with your peers, find the latest industry research, including how to navigate our COVID-19 resource hub and take advantage of continuous learning online. You will learn how to gain access to all Destinations International has to offer and maximize your membership investment.

  • RELEVANCY = Destination Organizations Leading Community Support & Engagement, Presented by The EXPERIENCE Institute®

    Contains 1 Component(s) Includes a Live Web Event on 08/20/2020 at 11:00 AM (EDT)

    Destinations International's Learning Online Webinar Series

    As the recent crisis shows, Community Support & Engagement is critical to destinations and is why it is a central pillar of DestinationNEXT. TRUE engagement of your stakeholder community is critical to pulling together during challenging times and staying ahead of our fast-paced consumers' wants, needs, and expectations. Learn how destinations are building coalitions and consensus toward seeing stakeholders as one big team and the destination as their 'shared product' that they strengthen together ─ strategically aligning the community to strengthen their Visitor Economy ─ from the shopkeeper to the Mayor.   

    Takeaways:

    1. How are destinations breaking down silos to achieve true cross-sector collaboration to strengthen their product infrastructure through their people infrastructure?
    2. What standards and best practices are being used to determine if the destination has 'moved the needle' toward a positive brand experience for its visitors? For return and recommend intentions?

    Click here for more information on The EXPERIENCE Institute®.

    Kari Kauffman, CTA

    VP Tourism, Experience Columbus

    MIckey Schaefer, CTA

    CEO & Founder, The EXPERIENCE Institute

    Dwayne Fry

    Co-Founder, The EXPERIENCE Institute

  • EIC Open Q&A Session: Innovative Ways to Use EIC

    Contains 1 Component(s) Recorded On: 08/06/2020

    On this open best practices session, we will discuss frequently asked and top of mind questions regarding usage and output of the EIC. Join us to ask questions and learn from the team at Tourism Economics and your fellow EIC subscribers.

    On this open best practices session, we will discuss how subscribers are using EIC during these “unprecedented times.” We’ll talk rebooking, reevaluating, scenario planning, and more. We will also fill you in on our upcoming EIC Bootcamp series launching this Fall. 

    Join us to ask questions and learn from the team at Tourism Economics and your fellow subscribers.

    Chris Pike

    Director of Impact Studies at Tourism Economics

    Chris Pike has 20 years of experience as a professional economist with the last 15 focused on the tourism sector. As the Director of Impact Studies at Tourism Economics, Chris is responsible for measuring the economic impact of tourism activity – both broadly and for specific initiatives and projects. He works with dozens of state and local tourism offices and manages a series of ongoing consultancy projects related to the tourist sector. For our EIC webinar series, Chris serves as the expert on Destination's International's Event Impact Calculator and helps us understand this tool and its relevance for our industry.

    Andreas Weissenborn (Moderator)

    Senior Director of Research & Advocacy

    Introduced to the world of destination organizations by a random internship application to Visit Baltimore (then known as Baltimore Area Convention & Visitors Association), Andreas Weissenborn began an unexpected career into hospitality that left him with a continued passion towards the tourism industry.

    Weissenborn spent just short of 11 years with Visit Baltimore helping with its Research, Technology, and Information Systems across the organization. In 2017, he joined the Association on behalf of a Destinations International Foundation initiative to be a dedicated research source for Destinations International. 

  • The Next Normal: Pause. Change. Innovate.

    Contains 11 Component(s) Recorded On: 07/23/2020

    View full session recordings from our recent virtual marketing and communications summit.

    Join Destinations International, industry leaders and peers for a day-long marketing and communications virtual summit focusing on the evolving role of destination marketers and the need for destinations to effectively react to the rapid changes occurring in the industry.