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Contains 1 Component(s) Includes a Live Web Event on 06/04/2026 at 11:00 AM (EDT)
The next chapter of Symphony starts with a reimagined user experience - and it's setting the stage for something bigger. In this session, we'll showcase the new Symphony UX , featuring a modernized architecture and more intuitive interface designed to deliver immediate wins for industry partners.
The next chapter of Symphony starts with a reimagined user experience - and it's setting the stage for something bigger. In this session, we'll showcase the new Symphony UX , featuring a modernized architecture and more intuitive interface designed to deliver immediate wins for industry partners.
More than a visual refresh, this release lays the groundwork for the AI capabilities coming to Symphony, including building a natural-language database queries and on-demand chart generation turning raw data into insights.
Join us to see the new Symphony UX up close, understand the opportunities it unlocks, and get a clear view of our AI roadmap.$i++ ?>Erik Evjen
Executive Vice President
Tourism Economics
$i++ ?>
Juliet Velazquez
Sen. Manager of Client Solutions & Operations Strategy
Oxford Economics
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Contains 1 Component(s) Includes a Live Web Event on 05/26/2026 at 11:00 AM (EDT)
Today’s travelers increasingly choose destinations that reflect their values. For LGBTQ+ travelers, that alignment is deeply personal. In this webinar, Destinations International (DI), the International LGBTQ+ Travel Association (IGLTA) and IGLTA Foundation, and Valuegraphics will introduce key insights from Why Values Matter: A Destination Guide to LGBTQ+ Travelers. This session explores three Power Values uniquely motivating LGBTQ+ travelers and how they influence destination choice and long-term loyalty. Through practical examples, attendees will gain insight into how the Power Values can shape destination strategies and lead to authentic experiences, stronger community connection, and measurable impact.
Today’s travelers increasingly choose destinations that reflect their values. For LGBTQ+ travelers, that alignment is deeply personal. In this webinar, Destinations International (DI), the International LGBTQ+ Travel Association (IGLTA) and IGLTA Foundation, and Valuegraphics will introduce key insights from Why Values Matter: A Destination Guide to LGBTQ+ Travelers.
This session explores three Power Values uniquely motivating LGBTQ+ travelers and how they influence destination choice and long-term loyalty. Through practical examples, attendees will gain insight into how the Power Values can shape destination strategies and lead to authentic experiences, stronger community connection, and measurable impact.
Thank you to the Destinations International Foundation for their support of this data-driven collaboration.
This webinar is approved for 1 CDME CE credit.
$i++ ?>Ava Wells (Moderator)
Director, Social Impact
Destinations International
$i++ ?>LoAnn Halden
VP Communications
IGLTA
LoAnn Halden (she/her) is Vice President-Communications for the International LGBTQ+ Travel Association (IGLTA), the leader in advancing LGBTQ+ travel. She oversees all PR and marketing for the association and its philanthropic IGLTA Foundation, and frequently speaks to global media outlets about LGBTQ+ travel trends and the importance of inclusive tourism. LoAnn has participated in travel seminars for consumers and trade on five continents and collaborated on the launch of WTM Africa’s LGBTQ+ program, EQUAL Africa, now in its sixth year. Prior to IGLTA, she spent 14 years as a writer and editor for LGBTQ+ and travel publications. She is based in Fort Lauderdale, FL and SW France with her wife.
$i++ ?>TJ Chernick
IGLTA Foundation
Thomas “TJ” Chernick (he/him) is the Director of Partner Engagement for the IGLTA Foundation, where he builds global partnerships advancing LGBTQ+ inclusion in travel and tourism. With over 15 years of experience in international human rights, education, and economic development, TJ has led initiatives connecting business, equity, and global mobility. Prior to IGLTA, directed the New York LGBT Chamber of Commerce and worked with DePaul University’s International Human Rights Law Institute and the International Fulbright Program. A lifelong traveler, cellist, and language enthusiast, TJ champions travel as a bridge to understanding and empowerment.
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Contains 2 Component(s) Recorded On: 05/07/2026
After generating strong engagement at the MarCom Summit, this highly requested session is now available to the broader Destinations International community as an in-depth webinar. Join the Discover Puerto Rico team for a behind-the-scenes look at how they transformed the global buzz surrounding Bad Bunny’s residency into measurable destination impact.
After generating strong engagement at the MarCom Summit, this highly requested session is now available to the broader Destinations International community as an in-depth webinar. Join the Discover Puerto Rico team for a behind-the-scenes look at how they transformed the global buzz surrounding Bad Bunny’s residency into measurable destination impact. In this data-driven presentation, you’ll explore how a single cultural moment was strategically leveraged to educate travelers, activate new and emerging markets, and drive demand across both leisure and meetings and events segments.
The webinar is approved for 1 CDME CE credit.
$i++ ?>Storm Tussey
Discover Puerto Rico
$i++ ?>Laressa Morales
Discover Puerto Rico
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Contains 1 Component(s) Recorded On: 05/05/2026
Join the Indigenous Tourism Association of Canada (ITAC), the American Indigenous Tourism Association (AIT), and Destinations International for a candid dialogue centered on your questions and hesitations: whether that’s not knowing where to start, navigating uncertainty, or working to build more meaningful relationships. Bring your questions, your hesitations, and your curiosity: This is a space to meet you where you are.
Wherever you are in your journey with Indigenous tourism partnerships, just beginning, feeling stuck, or somewhere in between, this session is for you.
Following the release of the Indigenous-Led Tourism Partnership Toolkit, this conversation is designed as an open, judgment-free space to ask questions, share challenges, and learn together.
Join the Indigenous Tourism Association of Canada (ITAC), the American Indigenous Tourism Association (AIT), and Destinations International for a candid dialogue centered on your questions and hesitations: whether that’s not knowing where to start, navigating uncertainty, or working to build more meaningful relationships.
Bring your questions, your hesitations, and your curiosity: This is a space to meet you where you are.This webinar is approved for 1 CDME CE credit.
$i++ ?>Ava Wells (Moderator)
Director, Social Impact
Destinations International
$i++ ?>Tara Saunders
Director of Business Development
Indigenous Tourism Association of Canada
Tara Saunders, a member of The Qalipu First Nation, works with the Indigenous Tourism Association of Canada as Director of Business Development. In her role, Tara is responsible for implementing programs, tools and resources to help develop the Indigenous tourism industry across Canada, as well as helping to develop and stabilize regional Indigenous tourism associations.
Prior to her work with ITAC, Tara worked as the Director of Culture, Tourism and Community Development for Qalipu First Nation, which, with close to 24,000 members, is one of the biggest First Nations in the country.
During her work with community, Tara oversaw the implementation of the Nation’s tourism development strategy; Experience Qalipu. This strategy focuses on developing market-ready cultural experiences and other tourism products throughout the Mi’kmaq communities on the island of Newfoundland, connecting the visitor to the vibrant culture of the Mi’kmaq people and forming strong partnerships within the industry to lead to a strengthened economy and culture.
Tara also led the development of the provincial Indigenous Tourism strategy from Newfoundland and Labrador, took part in the incorporation of the Newfoundland and Labrador Indigenous Tourism Association and became the inaugural chair of the association in early 2020.
$i++ ?>Dawnielle Tehama
Education and Business Development Director
American Indigenous Tourism Association
Dawnielle Tehama is a Modoc tourism professional and enrolled citizen of the Klamath Tribes with extensive experience in stewardship and Indigenous tourism. She currently serves as Education and Business Development Director with the American Indigenous Tourism Association, having previously assisted with strategic planning and community engagement as a Senior Associate Principal at Coraggio Group. As a DMO leader, she focused on regenerative travel and diversity initiatives. After law school, she owned small businesses before finding her passion in tourism, where she helped form a Destination Management Organization in Southern Oregon and became a liaison to her tribe. Her career includes overseeing global marketing for the Hualapai Tribe at Grand Canyon West, developing an early economic development plan for the Hopi Tribe, and working with multiple tribal organizations including Grand Ronde, Siletz, and Klamath Tribes. She holds a Class III gaming license in three states and has been a speaker for prestigious organizations like The World Travel and Tourism Council regarding Indigenous tourism. Dawnielle’s credentials include being a Certified Diversity Tourism Professional, Certified Autism Specialist, graduation from the Oregon Tourism Leadership Academy, and recognition as Woman of the Year from the National Tour Association. She Chairs the National Tour Association’s DEI Advisory council, is a member of the Tourism Cares Program Committee and has served as a Climate Champion within the Expedia Sustainable Destination DMO program. In all her work, she remains dedicated to unifying stakeholder voices while promoting stewardship that sustains communities for generations.
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Contains 1 Component(s) Recorded On: 04/21/2026
Destination stewardship is only as strong as the alignment behind it. This webinar is for destination leaders ready to close the gap and start building a shared understanding to unlock collective action. In this session, we’ll explore why shared stewardship vocabulary is a strategic necessity, how global frameworks can accommodate local nuance and what destination organizations are doing to get aligned and move forward.
Destination organizations today are investing significant time and resources in stewardship strategies, stakeholder alignment and community-centered planning. Yet too often, those efforts are slowed or fragmented by a fundamental challenge: we’re not always speaking the same language.
Destination stewardship is only as strong as the alignment behind it. This webinar is for destination leaders ready to close the gap and start building a shared understanding to unlock collective action. In this session, we’ll explore why shared stewardship vocabulary is a strategic necessity, how global frameworks can accommodate local nuance and what destination organizations are doing to get aligned and move forward.
Whether your organization is just beginning to define what stewardship means or you're looking to deepen alignment across a complex stakeholder ecosystem, this conversation will give you a clearer sense of where to start. Come ready to rethink how your organization talks about stewardship—and what becomes possible when everyone is working from the same foundation.
This webinar is presented by Destination Wayfinder.
The webinar is approved for 1 CDME CE credit.
$i++ ?>Rachel Brown
Destination Stewardship Director - North America
Destination Wayfinder
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Contains 2 Component(s) Recorded On: 04/16/2026
As AI transforms how travelers discover destinations, some are starting to ask a dangerous question: Do destination websites still matter? Yes, more than ever. Because while AI may increasingly become the interface, your website is still the source. It is the content engine, credibility layer, and conversion path behind the visitor journey.
As AI transforms how travelers discover destinations, some are starting to ask a dangerous question: Do destination websites still matter? Yes, more than ever. Because while AI may increasingly become the interface, your website is still the source. It is the content engine, credibility layer, and conversion path behind the visitor journey.
In this webinar, Tourism Economics will show why destination websites remain one of the most important owned assets in modern tourism marketing, and how their value can now be measured with greater confidence. Featuring Visit Virginia’s Blue Ridge as a case study, we’ll explore how the Website Impact Calculator (WIC) helps destinations connect website engagement to influenced visitation and economic impact, moving beyond traditional web metrics to answer the question boards and stakeholders actually care about: Did it drive travel?
If your organization is investing in website content, SEO, campaign landing pages, or digital experience, and struggling to prove what it’s really worth, this session will give you a new way to think about your website’s role in the marketing ecosystem.Presented by Tourism Economics.
This webinar is approved for 1 CDME CE credit.
$i++ ?>Laura Speicher
Senior Solutions Engineer, Attribution
Tourism Economics
$i++ ?>Ellie Meinen
Solutions Engineer, Attribution Solutions
Tourism Economics
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Contains 5 Component(s) Recorded On: 04/15/2026
Join members of the Advocacy and Social Impact Committees for a dynamic virtual roundtable focused on aligning our language, metrics, and strategies. Together, we’ll explore how impact outcomes can inform advocacy priorities, how storytelling and data reinforce public investment, and how destination organizations can confidently articulate and protect their broader purpose.
How do we ensure that funding and policy conversations reflect not only economic impact, but community well-being, stewardship, and long-term resilience?
Join members of the Advocacy and Social Impact Committees for a dynamic virtual roundtable focused on aligning our language, metrics, and strategies. Together, we’ll explore how impact outcomes can inform advocacy priorities, how storytelling and data reinforce public investment, and how destination organizations can confidently articulate and protect their broader purpose.
$i++ ?>Heather Andrews
Vice President, Destination Stewardship & Civic Engagement
Discover The Palm Beaches
$i++ ?>Gary Sanchez
SR. DIRECTOR OF IMPACT AND PUBLIC AFFAIRS
$i++ ?>Mia Blom
Senior Director of Government and Community Affairs
Visit Baltimore
$i++ ?>Michell Howard
Senior Director of Brand Strategy
Wyoming Office of Tourism
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Contains 2 Component(s) Recorded On: 03/26/2026
Drawing on case studies from 10 North American destinations, join Tourism Economics as we offer proof for how destination promotion supports economics development, enhances quality of life, and attracts and retains local talent. Plus, learn how to apply these key advocacy pillars to your own destination.
We know that DMOs benefit entire communities—not just the tourism sector—but the Destination Promotion: A Catalyst for Community Vitality report crystallizes the evidence: destination promotion delivers significant, widespread benefits, boosting community wellbeing through strategic investments.
Drawing on case studies from 10 North American destinations, join Tourism Economics as we offer proof for how destination promotion supports economics development, enhances quality of life, and attracts and retains local talent. Plus, learn how to apply these key advocacy pillars to your own destination.
This Webinar is approved for 1 CDME CE Credit.
$i++ ?>Adam Sacks
President
Tourism Economics
Adam Sacks is the President of Tourism Economics; an Oxford Economics company dedicated to unlocking the power of economics for the travel sector.
For more than 25 years, Adam has worked with destinations, industry associations and companies around the world in the areas of policy analysis, market assessments, and economic impact. His work has provided the foundation for billions of dollars in capital investment decisions by hotel companies, developers and investors.
Adam also manages the ongoing production of travel forecasts that have consistently guided the travel industry through uncertain times. He is an authority on measuring the economic impact of visitor activity and his work regularly informs national and local government policy.
Adam is a frequent presenter at conferences (where he occasionally plays the guitar) and is a member of the U.S.Department of Commerce, Travel & Tourism Advisory Board.
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Contains 4 Component(s)
With up to five generations in today’s workforce, destination organizations face both challenges and opportunities in creating inclusive, productive, and engaged teams. Originally presented at the 2025 BizOps Summit, this virtual session dives into the dynamics of generational differences—how values, communication styles, and workplace expectations vary—and what that means as we seek purpose and belonging in our work. From recruitment and retention to feedback and flexibility, we’ll explore generational nuances and practical strategies that harness the strengths of a diverse team. This Virtual Roundtable is hosted by Destinations International's Social Impact Committee. Please come prepared with cameras on, ready to participate in dialogue. Important Note: This opportunity is only available for Destinations International members. This session will be recorded, and the recording will be provided to all registrants.
With up to five generations in today’s workforce, destination organizations face both challenges and opportunities in creating inclusive, productive, and engaged teams. Originally presented at the 2025 BizOps Summit, this virtual session dives into the dynamics of generational differences—how values, communication styles, and workplace expectations vary—and what that means as we seek purpose and belonging in our work. From recruitment and retention to feedback and flexibility, we’ll explore generational nuances and practical strategies that harness the strengths of a diverse team.
This Virtual Roundtable is hosted by Destinations International's Social Impact Committee. Please come prepared with cameras on, ready to participate in dialogue.
Important Note: This opportunity is only available for Destinations International members. This session will be recorded, and the recording will be provided to all registrants.
$i++ ?>Lindsay Lodrini (Moderator)
Senior Director, People and Culture
Destinations International
$i++ ?>Richard Spiller
Director of Finance
Destination Niagara USA
$i++ ?>Lisa Simpson
Senior Director of Partner Services & Engagement
Visit Spokane
$i++ ?>Natalie Watson
Director of Operations
Discover Durham
$i++ ?>Pressley Bean
People & Culture Specialist
Visit Austin
$i++ ?>Cara Frank (Moderator)
Vice President, Marketing
Simpleview, a Granicus Company
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Contains 2 Component(s) Recorded On: 03/19/2026
Explore the latest tactics state and local governments are using to divert DMO funding and learn what leading destinations have done to secure, stable, long-term funding foundations.
Explore the latest tactics state and local governments are using to divert DMO funding and learn what leading destinations have done to secure, stable, long-term funding foundations. This conversation cuts through the clutter with an honest look at the trends reshaping destination funding today: the good, the bad, and the complicated, shaping how DMOs are funded now and in the years ahead. Whether you're defending what you have or building something new, these are the trends you can't afford to miss.
This webinar is approved for 1 CDME CE Credit.
$i++ ?>John Lambeth
Founder & CEO
Civitas
John Lambeth, Civitas’ Founder & CEO, specializes in developing and advocating for unique tourism and travel promotion funding strategies. He and his team deliver unequaled knowledge, depth, and experience globally to destinations and communities that seek sustainable funding solutions to fuel their futures.
He is the leading national expert in tourism district creation. He also drafts statewide enabling legislation, builds support among tourism businesses and electeds, and provides non-profit assistance. He and his firm have been recognized as a national leader in developing and implementing revolutionary financing mechanisms for destinations, including those looking to build or upgrade their local sports facilities.
Mr. Lambeth and his team are frequent speakers on advocacy and funding who have presented at conferences around the world, including those hosted by Destinations International, CalTravel, US Travel, ISHA, and Sports ETA.
He is the former Clerk to the Chief Justice of the California Supreme Court, the former Chair of the Board for Destinations International Foundation, a current member of the Board of the U.S. Travel Association, and a former Chair of the CalTravel Board of Directors.
$i++ ?>Santiago Corrada
President & CEO
Visit Tampa Bay
$i++ ?>Megan Conway
President and CEO
Travel Portland
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