The Current State of Visitor Centers: Where They Are, Where They're Headed, and The Future of the Visitor Information Experience

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Recorded On: 12/12/2023

* PLEASE NOTE NEW DATE FOR WEBINAR - TUESDAY DECEMBER12TH *

Join Douglas Ralston of True Omni and Matt Stiker of Madden Media as they take you on a journey through the key elements that destination organizations should consider in order to elevate the in-destination information experience to the next level. During this webinar, you will be provided with an overview of where we are today and the steps necessary to obtain management approval; where things are heading, including a look at what destination organizations are doing to transform centers and experience; and the future of digital and visitor information experiences.

Presented by True Omni and Madden Media.

Please note that attendance at a Destinations International webinar is eligible for one (1) CDME Continuing Education (CE) credit. Credit can only be earned through live virtual attendance. Watching recorded webinars does not count toward CDME CE credit.

Douglas Ralston

President and CEO

True Omni

Throughout his 20 years of tenure with the technical and digital industry, Doug continuously reinforces a seamless solution for marketing and travel brand development. He focused his career on creating impactful products in order to redefine brand experience and self-service tools with companies from Microsoft, and Marriot to hundreds of Destinations around the world. Doug's industry-wide background in automation, eCommerce, Advertising, Social, and Digital strategy equipped him to build and create software integrations and platforms for some of the biggest brands in the world.

Matt Stiker

SVP, Strategy

Madden Media

Matt has spent his 30+ year career building all manner of brands, about 20 of them dedicated to working with DMOs and creating destination brands. Having run the advertising accounts for Travel Oregon and Experience Washington, he was the first-ever Chief Marketing Officer for SF Travel, and part of his remit was reimagining and transforming the city's visitor information experience.