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2022 Marketing & Communications Summit Session Recordings

2022 Marketing & Communications Summit Session Recordings

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Recorded On: 04/26/2022

  • Registration Closed

Couldn't be at the 2022 Marketing & Communications Summit? Purchase the full set of session recordings from the summit and view them from the comfort of your home or office.

Pricing for the 1.5 days of session recordings:
Member rate: US$199
Non-member rate: US$299
Recordings are available complimentary for all in-person attendees of the summit.

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Welcome and Overview
Welcome and Overview
Open to view video.
Open to view video.
Welcome Slides
Open to download resource.
Open to download resource.
Integrating Equity, Diversity and Inclusion Principles into the Community
Integrating Equity, Diversity and Inclusion Principles into the Community
Open to view video.
Open to view video. Join this enlightening discussion to hear how Visit Seattle worked within their organization and their community to ensure EDI principals flowed through content, messaging, partnerships and other community businesses.
Next Generation MarCom: A 30 Under 30 Approach
Next Generation MarCom: A 30 Under 30 Approach
Open to view video.
Open to view video. Join members of the 30 Under 30 class of 2021 as they share their latest marketing campaigns and strategies for destination promotion in the next normal. You’ll walk away with actionable ideas for a destination of any budget size including insights on helping you build your team, creating PR and branding strategies, developing creative advertising opportunities and producing unique video content.
30 Under 30 Slides
Open to download resource.
Open to download resource.
Implementing the Community Shared Value Concept
Implementing the Community Shared Value Concept
Open to view video.
Open to view video. Destination and industry association leaders are increasingly having a bigger seat at more tables in order to influence policy and contribute to long-term solutions beyond the visitor economy. Destination organizations are also expanding their roles, in many directions. They’re aligning with government and community organizations more intentionally to support initiatives designed to improve social issues and local quality of life, fueling priority sector development, attracting outside investment and high-value talent, and elevating the overall destination brand beyond a tourism lens. Join Jack Johnson as he explores this expanding role as well as a new effort to help - the 2022 DI Foundation Challenge.
Community Shared Value Slides
Open to download resource.
Open to download resource.
Why the BEEP Should I Care about the Value of Earned Media?
Why the BEEP Should I Care about the Value of Earned Media?
Open to view video.
Open to view video. Destinations International has combined efforts with AMEC, the world’s largest media intelligence and insights professional body, to collaborate on establishing public relations and communications measurement guidelines for destination organizations. With the combined efforts of industry leaders and AMEC’s expertise, Destinations International will be releasing a Public Relations and Communications Measurement Guidelines Handbook. This session will provide an overview of the findings from our baseline survey and insights into the future of public relations measurement.
Earned Media Slides
Open to download resource.
Open to download resource.
Destination Marketing to Today’s Traveler: Insights and Campaigns that Drive Recovery
Destination Marketing to Today’s Traveler: Insights and Campaigns that Drive Recovery
Open to view video.
Open to view video. Consumer attitudes toward travel continue to evolve during these unpredictable times. New variants, changing health guidelines and border restrictions have created new challenges and opportunities for destination marketers. As travelers learn to adapt, demonstrating remarkable resilience and renewed interested in travel, Expedia Group Media Solutions will explore the encouraging travel trends, seen in exclusive first-party data and industry research, that will inform your strategy for recovery. Examples of destination marketing campaigns will be featured to highlight how to successfully reach and convert today’s traveler.
Expedia Slides
Open to download resource.
Open to download resource.
Shirtsleeves Report-Out
Shirtsleeves Report-Out
Open to view video.
Open to view video. After discussions around the topic of creating an inclusive marketing and communications strategy, hear from attendees some of the critical take-aways from their group discussions.
Make the Game Play for You: How to Maximize the Impact of Sporting Events in Your Destination
Make the Game Play for You: How to Maximize the Impact of Sporting Events in Your Destination
Open to view video.
Open to view video. Sports are a massive part of our future as destination organizations help steward the visitor economy and positively affect the economic impact and recovery in the community. The growing importance of sporting events in our industry needs to be embraced, but how do we determine which events drive the most visitation to create a more vibrant visitor economy? How do destinations attract and retain the best sporting venues, events and competitions for their community? During this session, we will hear from several destinations who have had hosted vastly different types of sporting events. They will shed light on how sporting events affect the local economy, how to pitch sporting events to your board and stakeholders, and how to retain sporting events for the future.
Sporting Event Slides
Open to download resource.
Open to download resource.
Visitor Promotion and Talent Attraction: Raising Your Destination’s Brand
Visitor Promotion and Talent Attraction: Raising Your Destination’s Brand
Open to view video.
Open to view video. The research is in. Today’s visitor is tomorrow’s talent, and talent is inspired to make their move not only based on their previous in-destination experience, but increasingly based on a destination’s quality of life and quality of place brand absorbed through a variety of digital media channels. After five years of surveying talent of all ages across the country, DCI’s “Talent Wars” research report reveals that “livability factors” are rising in importance as today’s workforce makes decisions as to where to live and work. Historically, economic development offices have taken the lead role in funding and managing talent attraction programs to fill the open positions of their local corporate investors, but the rise in importance of livability factors creates the perfect and timely opportunity for destination organizations to leverage their strengths and primary role of touting the culture, arts, entertainment, dining, greenways and outdoor assets of the destination. At a time when resources of both funding and staffing are scarce, it’s essential that destination organizations partner with their economic development offices to strategically leverage specialties and priorities within both organizations to broaden their collective digital toolbox and raise their destination’s livability assets and brand to those considering a move. This session will provide an overview of the five digital tools – and five ways – in which destination organizations should be elevating their role to serve as a resource, an expert and a partner to economic development offices when it comes to talent attraction.
Talent Attraction Slides
Open to download resource.
Open to download resource.
How Intentional Branding Fosters Consistent Storytelling: A Visit Baltimore Case Study
How Intentional Branding Fosters Consistent Storytelling: A Visit Baltimore Case Study
Open to view video.
Open to view video. Visit Baltimore, in partnership with creative agency Bellweather, infused learnings from deep stakeholder conversations into the development of a brand that is embraced across the diverse city. From the bold new logo to the locally rooted color palette to in-depth creative collaborations, every aspect of the brand speaks to the foundational narratives that make Baltimore a distinctive destination. The brand is so strong that it carries seamlessly over to meetings and conventions marketing, other niche campaigns and provides tremendous storytelling potential for earned media efforts. You’ll walk away with actionable tips on how destinations of any size and shape can engage with voices across the community to tell your story.
Baltimore Slides
Open to download resource.
Open to download resource.
Utilizing Values-Based Storytelling to Drive Transactions, Bookings and Tourism
Utilizing Values-Based Storytelling to Drive Transactions, Bookings and Tourism
Open to view video.
Open to view video. Through the Portrait of American Traveler study, AFAR and MMGY have partnered to understand affluent and conscientious global travelers, the trends they’re driving and the critical impact they’re making on the travel industry's recovery and future. This research will lay the groundwork that will help drive a discussion around how to attract the right visitors with compelling values-based storytelling and marketing. Through comprehensive, content-rich programs and sponsorships, AFAR has worked with many destination organizations to help them tell and amplify those stories to effectively generate awareness, change perception, and ultimately drive consideration and visits. This session will provide an overview of what the world’s best travelers are looking for, and discuss what destination have done, and can do, to lead with a values-driven approach to capture the attention and dollars of this illusive audience.
Values Based Storytelling Slides
Open to download resource.
Open to download resource.
Pride is a Tactic, Not a Strategy: Targeting LGBTQ+ Audiences Year-Round
Pride is a Tactic, Not a Strategy: Targeting LGBTQ+ Audiences Year-Round
Open to view video.
Open to view video. During this session we will explore different ways destination organizations keep their communities and residents in front of LGBTQ+ travelers year-round. We’ll walk through the basics including targeted LGBTQ+ advertising and monitoring conversations specific to your region, as well as discuss how to engage with relevant user-generated content, bringing your destination organization into these LGBTQ+ conversations. We’ll also highlight some of the various niche groups within the LGBTQ+ travel community that can be reached, including the circuit party crowd, parents, sports fans and more.
LGBTQ Slides
Open to download resource.
Open to download resource.
Fireside Chat with Sophia Hyder Hock
Fireside Chat with Sophia Hyder Hock
Open to view video.
Open to view video. Join this fireside chat with Sophia Hyder Hock about the importance of inclusive marketing, why it matters and how to get started. Sophia will provide actionable take aways including information around the data you need, how to engage the community's local voices and understanding of the types of visitors you want to attract.
Creating Winning Destinations: Beyond Social-Washing with Let’s Talk Womxn
Creating Winning Destinations: Beyond Social-Washing with Let’s Talk Womxn
Open to view video.
Open to view video. In an era where the market is hyper socially conscious, it is easy to straddle a litany of causes with dilutive effect, supporting AAPI, Climate, Sustainability, Black, Brown, Indigenous, LGBTQ, or Women throughout the year. What you want your business or destination to stand for is a strategic imperative with long-term play. We're all very aware of the draw of restaurants and a vibrant dining scene for business, leisure amd resident traffic. Marrying that draw with winning over women - as consumers, talent, residents and travelers - is a choice to create a winning destination. Meet Let’s Talk Womxn, a renegade movement 600+ restaurateurs and women business owners strong across 13 cities, who have rapidly created positive impact and are recognized as an explosive force – Top 50 Power List by Nation’s Restaurant News – within months of inception. Learn about their unique model to reframe visible and tangible opportunities to shape your destination's trajectory and win with conviction.
Let's Talk Womxn Slides
Open to download resource.
Open to download resource.